Relavo for clinics and wellness

Answer every enquiry, even when you are with a client

Relavo gives your clinic an AI assistant that answers questions about your treatments, prices, what to expect and your cancellation policy, grounded in the information you give it. It is not there to give medical advice or diagnose, and it can pass anything clinical to a person, so people get a quick answer and you stay in control.

Start your free 14-day trial

Grounded in your own treatment and price information
Not for medical advice: clinical questions go to a person
Answers questions while you are in a session

Riverside Physio

Answers from your own content

How much is a first appointment and what happens in it?

A first appointment is 45 minutes and costs £65. Your physio will ask about your history, assess how you move and agree a plan with you. Wear something comfortable, like shorts and a vest top.

And if I need to cancel?

Please give us at least 24 hours’ notice and there is no charge. Cancellations with less notice are charged in full. Would you like the link to book?

Enquiries arrive while your hands are full

You cannot answer mid-treatment

A message comes in while you are with a client. By the time you reply that evening, they have booked somewhere that answered first.

The same questions every day

What does it cost, how long does it take, what should I wear, can I cancel? You answer them by phone, email and message, over and over.

Nervous people want reassurance first

Someone new to treatment wants to know what to expect before they commit. If they cannot find it quickly, they put it off.

What it does

What Relavo does for your clinic

Trained on your content

Upload your treatment list, prices, what to expect, how to prepare and your cancellation policy. It answers from that information and is told to say when it does not know.

A chat bubble on your website

Paste one line of code into WordPress, Wix, Squarespace or any site, and a chat bubble answers questions on every page, including your booking page.

Starter and Growth

Human handoff

Anything clinical, or anyone who asks for a person, comes to you with the full transcript so you can reply properly.

Starter and Growth

Lead capture

Collect the name, email and phone number of people who are not ready to book yet, so a good enquiry does not slip away.

Opening hours

Let it answer around the clock, or set opening hours so out-of-hours visitors see your own message and can leave their details for the morning.

See what people ask

See which treatments people ask about most and which questions it could not answer, so you know what to add to your website.

Questions it answers

The questions your clients ask before they book

Give it your documents, your website and your own answers, and it handles questions like these any time of day. When something is not in your content, it is told to say so, and it can pass the conversation to you.

“How much is an initial consultation?”
“How long does a sports massage last?”
“What should I wear to my appointment?”
“What is your cancellation policy?”
“Do I need to do anything to prepare for my treatment?”
“Do you offer gift vouchers?”

Up and running in an afternoon

1
Create your assistant

Describe your business and how you want it to sound. The setup wizard writes its instructions, welcome message and quick replies for you.
2
Add your knowledge

Upload documents, paste your website address or write answers directly. It is instructed to answer from your content.
3
Put it where people are

A chat bubble on your website, a page of its own to share as a link, or inside your portal. No developer needed.

Which plan?

From £15 a month, free for 14 days

Solo gives you one assistant trained on your treatments and prices. Starter suits most clinics: it adds lead capture for new enquiries and handoff so clinical questions reach a person.

Starter

£29/month

Compare all plans

Questions from clinics and therapists

Will the chatbot give medical advice?

No. It is instructed to answer from the information you give it, such as your treatments, prices and policies, and it is not there to diagnose or advise. When someone asks something clinical, it can pass the conversation to you with the full transcript.

Can it book appointments?

Not by itself. It can share your booking link and, on Starter and Growth, capture the person’s details so you can follow up. It does not check your diary or book appointments.

Can I read what it tells my clients?

Yes. Every conversation is logged in your inbox, so you can see exactly what it said and correct your information if an answer needs improving.

Does it work with my website?

Yes. Paste one line of code into WordPress, Wix, Squarespace, Shopify or any other site, and the chat bubble appears on every page. If you do not have a website, it also has a page of its own you can link to.

What happens to the personal details people share?

You choose how long conversations are kept (30, 60 or 90 days), you can export or delete a person’s data, and you can ask for consent before contact details are stored.

How much does it cost?

Plans start at £15 a month for one assistant. Starter, at £29 a month, suits most clinics: it adds lead capture and handoff to a person. Every plan has a 14-day free trial.

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