Relavo for events and venues
Qualified enquiries, before you pick up the phone
Relavo gives your venue or events business an AI assistant that answers questions about your packages, capacity, what is included and catering, grounded in your own brochure and price guide. On Starter it takes the date, guest numbers and contact details as an enquiry and passes the conversation to you, so every call starts with the basics already covered.
- Grounded in your packages and price guide
- Answers the brochure questions at any hour
- On Starter, hands enquiries to you with the full transcript
The Old Mill
Answers from your own content
Every enquiry starts with the same ten questions
The brochure questions, again
How many guests, what is included, can you do vegan, is there parking? You answer them before every real conversation.
Enquiries arrive at the weekend
Couples and party planners browse in the evenings and at weekends, often while you are running an event. A slow reply loses them.
Calls that go nowhere
You spend half an hour on the phone before finding out the date is taken or the budget does not fit.
What it does
What Relavo does for your venue or events business
Trained on your content
Upload your brochure, packages, price guide, menus, capacity and terms. It answers from those and is told to say when it does not know.
Lead capture
Take the name, email and phone number of everyone who enquires, with their date and guest numbers in the conversation, so you know who to call first.
Human handoff
When someone is ready to talk dates and quotes, the conversation comes to you with the full transcript, so you never ask them to repeat themselves.
Follow up in one click
Send a follow-up email straight from the conversation, in your branding, with their reply landing in your own inbox.
A chat bubble on your website
Paste one line of code into WordPress, Wix, Squarespace or any site, and a chat bubble answers questions on every page.
See what people ask
See what people ask most, from parking to dietary needs, so your brochure and website answer it up front.
Questions it answers
The questions people ask before they enquire
Give it your documents, your website and your own answers, and it handles questions like these any time of day. When something is not in your content, it is told to say so, and it can pass the conversation to you.
- “How many guests can the venue hold?”
- “What is included in your wedding package?”
- “Can you cater for vegan and gluten-free guests?”
- “Is there parking and accommodation nearby?”
- “What time does the evening have to finish?”
- “How much is the deposit and when is it due?”
Up and running in an afternoon
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1
Create your assistant
Describe your business and how you want it to sound. The setup wizard writes its instructions, welcome message and quick replies for you.
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2
Add your knowledge
Upload documents, paste your website address or write answers directly. It is instructed to answer from your content.
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3
Put it where people are
A chat bubble on your website, a page of its own to share as a link, or inside your portal. No developer needed.
Which plan?
From £15 a month, free for 14 days
Solo gives you one assistant trained on your packages and prices. Starter suits most venues and event businesses: it adds lead capture, handoff to a person and emailing a lead from the inbox.
Questions from venues and event businesses
Can a chatbot handle event and venue enquiries?
Yes. It answers questions about your packages, capacity, catering and terms from your own information, then takes the person’s date, guest numbers and contact details so you can follow up. Lead capture is on Starter and Growth.
Can it check availability or take bookings?
No. It does not see your diary, so it takes the date as an enquiry and passes it to you to confirm. It can also share your booking or enquiry form link.
Can it give quotes?
It can share the prices and packages you give it, such as a price per head or a starting price. A final quote still comes from you.
How do I know which enquiries are worth calling?
Every conversation is in your inbox with the full transcript, so you can see the date, guest numbers and what they asked before you call. You can email a lead straight from the conversation on Starter and Growth.
How much does it cost?
Plans start at £15 a month for one assistant. Starter, at £29 a month, suits most venues and event businesses: it adds lead capture and handoff to a person. Every plan has a 14-day free trial.
Keep exploring
More ways Relavo can help
Spend your calls on enquiries that can book
14 days free on every plan, then from £15 a month. Cancel any time before day 15 to pay nothing.
Start your free trialCard required. We email you before the trial ends.