Use case: lead capture

Turn website visitors into enquiries

Relavo puts an AI assistant on your website that answers visitors’ questions about your services and prices, then collects their name, email and phone number through the conversation. Every lead lands in your dashboard and your inbox with the full conversation, so you know what they want before you reply.

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Answers their questions before asking for details
Collects name, email and phone on Starter
Sends leads on to Zapier or Make on Starter

Oakline Kitchens

Answers from your own content

Roughly how much does a new kitchen cost with you?

Most of our fitted kitchens come in between £8,000 and £18,000 including fitting, depending on size and worktops. The best way to get a firm figure is a free design visit. Would you like one of our designers to get in touch?

Yes, that would be great. I’m Priya, priya@example.com.

Thanks Priya. What is the best phone number to reach you on, and roughly when are you hoping to start?

Visitors leave without saying a word

Contact forms nobody fills in

Visitors have a question first. If the answer is not obvious, they close the tab instead of filling in a form and waiting.

Enquiries with no context

A name and an email arrive with no idea what the person wanted, so your first reply is a round of questions.

Leads scattered everywhere

Enquiries come in by email, phone and social messages, and some are never followed up.

What it does

What Relavo does for your enquiries

Trained on your content

Give it your services, prices, areas covered and FAQs. Its answers are grounded in them, so visitors get a real reply before they are asked for anything.

Starter and Growth

Lead capture

Once a visitor is interested, it collects their name, email and phone number through the conversation. Each lead lands in your dashboard and your inbox, with the conversation attached.

Starter and Growth

Follow up in one click

Email a lead straight from their conversation, in your branding, with their reply landing in your own inbox.

Starter and Growth

Human handoff

When a visitor wants to speak to a person, the conversation comes to you with the full transcript, so you pick up while they are still interested.

A chat bubble on your website

Paste one line of code into your website and a chat bubble in your colours appears on every page, ready to start a conversation.

See what people ask

See how many conversations turn into leads and what visitors ask most, so you know what your website needs to say.

Questions it answers

The questions visitors ask before they enquire

Give it your documents, your website and your own answers, and it handles questions like these any time of day. When something is not in your content, it is told to say so, and it can pass the conversation to you.

“How much does it usually cost?”
“Do you cover my area?”
“How soon could you start?”
“What is included in the price?”
“Do you offer a free consultation?”
“Can someone call me back?”

Up and running in an afternoon

1
Create your assistant

Describe your business and how you want it to sound. The setup wizard writes its instructions, welcome message and quick replies for you.
2
Add your knowledge

Upload documents, paste your website address or write answers directly. It is instructed to answer from your content.
3
Put it where people are

A chat bubble on your website, a page of its own to share as a link, or inside your portal. No developer needed.

Which plan?

From £15 a month, free for 14 days

Lead capture is on Starter and Growth. Starter suits a business that wants its website to collect enquiries, with handoff, emailing leads from the inbox and webhooks for Zapier and Make included. Solo answers questions but does not collect leads.

Starter

£29/month

Compare all plans

Questions about lead capture

How does an AI chatbot generate leads?

It answers a visitor’s questions about your services, prices and availability first, then asks for their name, email and phone number when they are interested. The lead lands in your dashboard and your inbox with the full conversation, so you know what they want before you follow up.

Can it qualify leads?

Add the questions you want asked, such as budget, location or timescale, to its instructions and it will ask them naturally in the conversation. The answers are in the transcript attached to each lead. It does not score leads automatically.

Does it connect to my CRM?

Not directly. Relavo has no built-in CRM integrations. On Starter and Growth, webhooks send each new lead to Zapier or Make, and from there to HubSpot, a Google Sheet, your email list or most other tools those services support.

Can it book appointments?

No. Relavo does not connect to calendars or booking systems. It can collect the lead, share your booking link if it is in your content or pass the visitor to you.

Which plans include lead capture?

Lead capture is on Starter and Growth, along with human handoff, emailing a lead from the inbox and webhooks. Solo answers questions on your website but does not collect leads.

What does it cost?

Plans start at £15 a month for one assistant, but lead capture needs Starter at £29 a month, which gives you five assistants with lead capture and handoff. Growth is £49 a month for 15 assistants. Every plan has a 14-day free trial.

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