Relavo for salons
Your salon, answering questions while you work
Relavo gives your salon an AI assistant that answers questions about your prices, how long treatments take, patch tests and aftercare, grounded in your own price list and policies. It points people to your booking link and, on Starter, takes their details so you can follow up when your hands are free.
- Grounded in your price list and policies
- Sends people to your booking link
- Answers questions while you are with a client
Bloom Hair and Beauty
Answers from your own content
Your hands are busy when the questions arrive
You cannot reply mid-colour
Messages arrive while you are with a client. By the time you look at your phone, they have booked with the salon that answered first.
How much, how long, do I need a patch test?
The same handful of questions come in every day, and every one takes you away from the chair.
Evening browsers go elsewhere
People look for a new salon at 10pm on the sofa. If nobody answers, the enquiry is gone by morning.
What it does
What Relavo does for your salon
Trained on your content
Upload your price list, treatment times, patch test rules, aftercare advice and cancellation policy. It answers from those and is told to say when it does not know.
A chat bubble on your website
Paste one line of code into WordPress, Wix, Squarespace, Shopify or any site, and a chat bubble in your colours appears on every page.
Lead capture
When someone wants a time or a quote, take their name, email and phone number so you can get back to them between clients.
Follow up in one click
Reply to an enquiry by email straight from the conversation, with their answer landing in your own inbox.
Opening hours
Let it answer around the clock, or set opening hours so out-of-hours visitors see your own message and can leave their details.
See what people ask
See which treatments people ask about most, so you know what to promote and what to add to your price list.
Questions it answers
The questions your clients ask before they book
Give it your documents, your website and your own answers, and it handles questions like these any time of day. When something is not in your content, it is told to say so, and it can pass the conversation to you.
- “How much is a gel manicure?”
- “Do I need a patch test before a lash lift?”
- “How long does a balayage take?”
- “How should I look after my brows after tinting?”
- “What happens if I need to cancel?”
- “Do you do bridal hair and make-up?”
Up and running in an afternoon
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1
Create your assistant
Describe your business and how you want it to sound. The setup wizard writes its instructions, welcome message and quick replies for you.
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2
Add your knowledge
Upload documents, paste your website address or write answers directly. It is instructed to answer from your content.
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3
Put it where people are
A chat bubble on your website, a page of its own to share as a link, or inside your portal. No developer needed.
“Creating a chat bot for my website using Relavo took less than 5 mins from creating the assistant to having it live on my site!”
Which plan?
From £15 a month, free for 14 days
Solo gives you one assistant trained on your price list and policies. Starter suits most salons: it adds lead capture for enquiries, handoff to a person and emailing a lead from the inbox.
Questions from salon owners
Can a chatbot answer questions for my salon?
Yes. Add your price list, treatment times and policies, and it answers questions like how much, how long and do I need a patch test, any time of day. You can read every conversation in your inbox.
Can it book appointments?
Not by itself. It shares your booking link so people can book through the system you already use, and on Starter and Growth it captures their details so you can follow up. It does not check your diary or take bookings.
Will it work with my website?
Yes. Paste one line of code into WordPress, Wix, Squarespace, Shopify or any other site. If you only use a booking page or social media, it also has a page of its own you can link to.
What if a client wants to talk to a person?
On Starter and Growth, the conversation comes to you with the full transcript, so you can pick it up when you have a moment.
How much does it cost?
Plans start at £15 a month for one assistant. Starter, at £29 a month, suits most salons: it adds lead capture and handoff to a person. Every plan has a 14-day free trial.
Keep exploring
More ways Relavo can help
Stop losing bookings to the salon that answered first
14 days free on every plan, then from £15 a month. Cancel any time before day 15 to pay nothing.
Start your free trialCard required. We email you before the trial ends.